Question 1

Deposits

Accepted Answer

All appointments require a non-refundable deposit to secure your booking. This deposit will be deducted from the total cost of your tattoo on the day of your appointment.

Appointments are NOT confirmed without a deposit. I will cancel any appointment up to a week before if a deposit has not been paid, so that I am able to fill the space.

•Rescheduling:
Deposits can be transferred to a new appointment date if you need to rearrange. A minimum of 72 hours notice is required to reschedule your booking.

•Cancellations & Late Notice:
If you cancel or request to reschedule with less than 72 hours notice, your deposit will be retained as a cancellation fee and a new deposit will be required to book another appointment.

•No Shows:
Failure to attend your appointment without prior notice will result in the loss of your deposit.

•Why is the deposit non-refundable?
A tattoo deposit secures your dedicated appointment slot and compensates the artist for the hours spent drawing, researching, and refining your custom design outside studio hours at home. It also covers the upfront cost of stock. The deposit then protects against cancellations/no shows, and protects my income when I can’t fill the time slot.

•General Policy:
By booking an appointment, you agree to these terms and conditions.

Question 2

How do I prepare for my new tattoo?

Accepted Answer

It is important that you give your new tattoo the best chance to heal, so here are a few tips to make sure you get the best result!

* Do not get sunburnt/UV exposure the week of your appointment. I cannot tattoo damaged skin.
* Avoid alcohol 24 hours before your appointment. Alcohol thins the blood (and getting a tattoo whilst you’re hungover feels awful!)
* 1-2 weeks before your appointment, gently exfoliate the area every couple of days to remove any dead skin buildup. This helps with the healing process. 
* Be sure to moisturise a couple of weeks before your appointment. This ensures your skin will stay smooth and heal correctly. 
* Get a good nights sleep! 
* Make sure your well hydrated before the appointment
* Have something to eat, even if you’re a regular!

Please get in touch if you’re unsure about anything at all, I’m more than happy to help!

Question 3

How do I look after my new tattoo?

Accepted Answer

✨ AFTERCARE ✨

ONCE YOU LEAVE THE STUDIO IT’S YOUR RESPONSIBILITY TO TAKE CARE OF YOUR NEW TATTOO. SO PLEASE FOLLOW OUR ADVICE :).

GETTING A TATTOO INVOLVES BREAKING THE SKINS SURFACE SO THERE ARE POTENTIAL RISKS OF INFECTION TO OCCUR AFTERWARDS. THIS IS WHY A NEW TATTOO SHOULD BE TREATED AS A WOUND INITIALLY.

HEALING WITH SECOND SKIN:

* Your tattoo artist will have cleaned the area and applied the second skin  dressing. Depending on the size of the tattoo, this film can be left on for around 3 days.

* You don’t have to do anything with it until the dressing is removed.

* Do not rewrap tattoo with clingfilm after 3 days of wearing the dressing .

* Your tattoo will leak under the dressing and you will see ink and plasma liquid build up underneath. Don’t Panic! This is normal and nothing to worry about. If your tattoo leaks a large amount or the dressing is coming away. Remove the dressing after the first 12/24 hours and follow the ‘how to clean’ steps below.

HEALING WITH CLING FILM AND HOW TO CLEAN:
Your tattoo artist will disinfect the tattoo area and cover the skin with cling film after the session is finished. (if we did not use the second skin method above)

1. After 4 hours (or the recommended amount of time form your artist) take off the cling film wrap.

2. Wash: Cleanse the tattoo with antibacterial, unscented soap and lukewarm water to remove the shiny coat that might have formed on top of your tattoo. Be sure to remove as much dried blood and plasma as possible, while still being gentle.

3. Dry: Allow your tattoo to air dry for 15 minutes. Pat gently with a clean paper towel. Avoid any harsh loofahs, towels or washcloths as they can irritate the skin and transfer bacteria to the area. Ensure that the area is completely dry before applying cream.

4. Apply a thin layer of aftercare cream once the tattoo feels dried out. Non irritating lotion such as Butterluxe Tattoo care. We recommend the cream being applied as a thin layer at least 2 / 3 times a day. Every time you reapply the cream you should fully clean off the old cream before reapplying. Using too much cream can harvest bacteria and cause infections. So remember a very thin layer is all thats needed to protect the tattoo.

GENERAL TIPS/DO’s and DON’TS:

Wearing loose cotton clothing is best. Don’t wear anything tight or that would rub on the tattoo. Allow to breathe free of clothing when possible.

Don’t soak the tattoo in water (bathing, swimming), do not expose the tattoo to sunlight, sun beds, saunas, steam rooms, tanning lotion or spray tans for at least 4 weeks.

Avoid picking any scabbing areas.

Avoid going to the gym and heavy sweating for the first 3 days after your new tattoo.

Troubleshoot: If your tattoo is hot, swollen, red, irritated, weeping for a long period of time, clean with antibacterial soap and STOP using aftercare balm. Let it full dry heal. Do NOT wrap with clingfilm, let the area breathe. Wear loose clothing. Keep it clean and dry! With all tattoos there is always a risk of infection, therefore looking after the tattoo is very important to avoid any issues.

IF YOU ARE UNSURE:
Send me a message and I will tailor aftercare advice to your specific issues.

IF YOU HAVE ANY QUESTIONS  CONTACT MYSELF OR THE SHOP FOR ADVICE.

Question 4

Klarna

Accepted Answer

Using Klarna for Your Remaining Balance:

You can now pay your remaining balance with Klarna! Just give me a heads-up beforehand if you'd like to use it.

• Deposits are still paid via bank transfer.
• Klarna payments include a small fee (up to £25) to cover processing costs.

Example: On a £470 day rate with a £70 deposit, the remaining £400 balance becomes £425 when paid via Klarna. (Fees are lower on smaller quotes).

Hourly	£70.00
Half Day Four hours 10:30-2:30	£280.00
Full Day 10:30 to approximately 5pm with a break included	£470.00
Two days back to back (discount rate) 10:30-5pm with short break x2	£900.00
KLARNA Pay Later (See FAQs) Up to £25 extra on top of current rates to cover processing fees	£25.00
Minimum set up	£50.00

Catherine Burleigh

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